Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Panda. Panda is managed by Taksi Company Limited in Tanzania. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our mobile application.

2. Data We Collect

Identity & Contact Data

First name, last name, phone number, and email address used for account creation and service updates.

Location Data

Precise location data from your mobile device to show nearby routes and track your assigned bus in real-time.

Transaction Data

Details about payments made through our platform, including booking history and payment methods (mobile money/card).

Usage & Technical Data

Information about how you use our app, your IP address, device type, and operating system.

3. How We Use Your Data

  • To process your bookings and provide transit services.
  • To enable real-time tracking of buses for your journey.
  • To manage your user account and loyalty rewards.
  • To enhance safety and security of our passengers and partners.
  • To comply with legal and regulatory obligations in Tanzania.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All financial information is processed through secure, PCI-compliant payment gateways.

5. Contact Us

If you have any questions about this privacy policy or your personal data, please contact our data team at Info@taksi.co.tz

Taksi Company Limited

P.O Box 13412, Ohio Street, Smart card House,
Dar es Salaam, Tanzania

Info@taksi.co.tz